Privacy Policy
Last updated: February 1, 2026
This policy explains how TUFFDES LLC dba ProCareMan (operating as ProCareMan®) collects, uses, shares, and protects information from homeowners, contractors, real estate professionals, and visitors to procareman.com.
Information We Collect
We collect information you give us directly — name, email, phone, mailing address, property address, project details, photos, and any documents you upload through our estimate forms, customer portal, or contractor onboarding workflow.
We also collect technical information automatically — IP address, browser type, device type, pages visited, referring URL, and session activity — through cookies and standard analytics tools.
If you finance a project through our independent lending partners, those partners may collect financial information directly from you. That collection is governed by the lender's own privacy policy.
How We Use Information
We use the information to respond to inquiries, prepare written estimates, schedule consultations and project visits, deliver and document remodeling and property-management services, process payments, send appointment reminders, coordinate financing applications, send service updates, respond to support requests, and meet legal and tax obligations.
With your consent, we may also send occasional service updates, promotional offers, or educational content. You can opt out of marketing communications at any time using the unsubscribe link in any email or by replying STOP to any text message.
How We Share Information
We do not sell your personal information. We share information only with: (a) our employees and project managers; (b) trusted independent contractors and trade partners assigned to your project under written confidentiality terms; (c) financing partners when you apply for financing; (d) payment processors; (e) technology vendors that host our website, CRM, and customer portal; and (f) government agencies when required by law (permits, inspections, court orders).
Cookies & Analytics
We use cookies and similar technologies for site functionality, user-preference storage, traffic analytics, and conversion measurement. See our Cookie Policy for the full list and your control options.
Data Retention
We retain project records (estimates, contracts, change orders, payment history, photos, communications) for the duration of the customer relationship plus the period required by Utah contractor licensing rules, tax law, and warranty terms — typically 7 years. We retain marketing-list emails until you opt out.
Your Rights
You may request access to, correction of, or deletion of personal information we hold about you. You may also opt out of marketing communications. California residents have additional rights described in our California Consumer Privacy Notice. Email info@procareman.com to submit a request.
Children
Our services are intended for adults. We do not knowingly collect information from anyone under 13.
Changes to This Policy
We update this policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision.
Contact
Questions about this policy? Email info@procareman.com or call (801) 548-4880.
Questions?
Contact TUFFDES LLC dba ProCareMan at info@procareman.com or call (801) 548-4880.