Payment & Refund Policy

Most ProCareMan® projects use a milestone-based payment schedule defined in the signed written contract — typically: deposit at contract signing, payments tied to material delivery and major construction milestones (rough-in, drywall, cabinetry install, finish), and a final payment after punch-list completion.

Check, ACH bank transfer, and approved third-party financing. Major credit cards may be accepted for smaller scopes or for convenience, subject to a processing fee disclosed at the time.

Deposits cover initial design work, permit fees, and material ordering. If you cancel a signed contract before any work begins, the refundable portion of your deposit equals the deposit amount less any non-cancellable material orders, design hours billed, and permit fees already paid.

Refunds for legitimate billing errors, double-payments, or work not performed are processed within 10 business days by the original payment method. Refunds for change-order or scope disputes are handled per the dispute-resolution terms in your signed contract.

Payments due under the contract are payable on the milestone trigger or invoice date. Late payments may accrue interest at the rate stated in the contract and may pause project scheduling until resolved.